First and Foremost: If you have purchased any product from us, we just wanted to sincerely thank you for allowing us to be a part of your health journey. Return or no return you will still be a part of our family regardless. It’s all love, and we wish you nothing but the best in your future :).
Here at Earthy Greens, your satisfaction is our #1 priority. We want to make sure you’re 100% satisfied with the products and the experience you get from us. That is why we have made it easy to return products for a refund, exchange products or receive a gift card.
This guarantee is valid for up to 60 days. Returns must be received in our offices within 60 days from the billing date.
Step 1. Please email us at [email protected] with your order number and your original receipt to start the return process.
You will get the specific return address you will need to send your return.
Note: Return postage is the responsibility of the customer, you will be sent a pre-addressed shipping label for your convenience.
Step 2: Return the unused or empty portion of your product along with the original receipt. We do recommend you opt for tracking and confirmation numbers for verification purposes and to ensure your return process goes smoothly.
Note: Empty or used product containers may only be returned if adequate time has elapsed to consume the product as directed on the label. For example, we will not accept a 6-month supply of empty product containers after only 1 or 2 months.
Step 3: Email your return tracking number to [email protected].
All refunds will be processed to the original form of payment within 5 days of receiving the return package. Please allow up to 5 days for your financial institutions to process the refund.
NEED EXTRA HELP WITH YOUR RETURN?
No worries, we got you! 🙂
Feel free to email us at [email protected] and we’ll get you going.
Wanna chat with us? Click here
– Earthy Greens Team 🙂